Official Data Protection Policy

Judifree Privacy Policy – Our Commitment to Your Data Security

Judifree cares about your privacy. This document transparently explains how we collect, use, store, and protect your personal information as a member of our online betting platform.

Updated: January 2026  |  Version 2.4  |  Effective immediately

Judifree Data Protection Principles

Six core pillars that form our privacy commitment to every member

Bank-Level Encryption

All your personal data and financial transactions are protected by 256-bit SSL encryption — the same standard used by international banking institutions to secure sensitive information.

Not Sold to Third Parties

Judifree has never and will never sell, rent, or commercialise your personal data to any third party for marketing or advertising purposes without your explicit consent.

Data Control in Your Hands

You have the full right to access, correct, download, or request deletion of your personal data at any time via your account settings or by contacting our support team.

Secure Data Storage

Your data is stored on servers protected by multi-layered firewalls, intrusion detection systems (IDS), and periodic independent security audits to ensure system integrity.

Full Transparency

Judifree is committed to being transparent about our data practices. This Privacy Policy is written in clear, plain language — no confusing legal jargon to obscure anything.

Legal Compliance

Judifree fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). Your personal data is processed on a lawful basis and in accordance with the established PDPA principles.

1 Introduction

Judifree (operated by judifree.fun) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains in detail how we collect, process, store, and safeguard your data when you use the judifree platform, website, or mobile app.

By registering a judifree account or using any of our services, you agree to the data processing practices described in this Privacy Policy. We encourage you to read this document in full so you understand your rights and how we handle your personal information.

Quick Summary: judifree uses your data solely to provide platform services, process transactions, meet legal requirements, and improve user experience. We do not sell your data. You may request access to or deletion of your data at any time.

This Privacy Policy covers all your interactions with judifree — including desktop website usage, Android and iOS apps, and any communications through our customer support channels.

2 Information We Collect

Judifree collects different information depending on how you interact with our platform. The following are the categories of information we collect:

2.1 Information You Provide Directly

  • Identity information: Full name, date of birth, identity card number (MyKad), gender
  • Contact information: Email address, phone number, residential address
  • Account information: Username, password (stored in hashed form), security questions
  • Financial information: Bank account number, bank name, e-wallet details (Touch 'n Go, GrabPay) for withdrawal purposes
  • KYC documents: ID card image, bank statement, identity verification selfie

2.2 Information Collected Automatically

  • Usage data: Pages visited, time spent, click actions, betting and gaming history
  • Device information: Device type, operating system, web browser version, screen resolution
  • Network information: IP address, ISP, IP-based geographical location
  • Session data: Login and logout times, session duration, in-platform activity
  • Cookies and similar technologies: Preference data, language settings, login status (see Section 5)

2.3 Information from Third Parties

In certain cases, we may receive information about you from trusted third parties, such as identity verification service providers for KYC purposes, or payment service providers to validate financial transactions.

Data Category Example Primary Purpose
Identity Name, MyKad, date of birth KYC, age verification, compliance
Contact Email, phone, address Communications, account notifications
Financial Bank account, e-wallet Deposits, withdrawals, AML compliance
Technical IP, device, browser Security, fraud prevention
Usage Game history, click Platform improvement, analytics

3 How We Use Your Data

Judifree processes your personal information on a lawful basis in accordance with the Personal Data Protection Act 2010. The following are the primary purposes for processing your data:

  • Account management: Create, verify, and maintain your judifree account
  • Transaction processing: Securely and accurately process deposits, withdrawals, and all financial activity in your account
  • KYC and AML compliance: Fulfil legal obligations relating to identity verification and anti-money laundering prevention
  • Platform security: Detect and prevent fraudulent activity, unauthorized access, and platform abuse
  • Customer support: Efficiently handle your inquiries, complaints, and support requests
  • Service communications: Send important notifications regarding your account, transactions, and policy changes
  • Product improvement: Analyze aggregate usage patterns to enhance the user experience on the platform
  • Marketing (with consent): Send relevant promotional offers and bonuses — only with your consent
  • Responsible gaming: Monitoring gameplay patterns to identify early signs of problem gambling and offer appropriate assistance
Legal Basis: Your data is processed based on: (1) execution of the service contract, (2) legal obligations, (3) judifree's legitimate interest in fraud prevention, and (4) your consent for marketing communications.

4 Sharing Information with Third Parties

Judifree does not sell or rent your personal information to any party. However, we share data in the following limited situations only:

4.1 Trusted Service Providers

We engage carefully selected third parties to support our platform operations, including:

  • Licensed payment gateway providers and transaction processors
  • Identity verification companies for the KYC process
  • Cloud hosting providers compliant with international security standards
  • Analytics software providers to understand aggregate platform usage patterns

All service providers are bound by strict data protection agreements and are only permitted to process your data for purposes specified by judifree.

4.2 Legal Requirements

Judifree will disclose your personal information when required to do so by Malaysian law, court order, or a competent authority — including in cases involving financial crime investigations or money laundering.

4.3 Business Transfers

In the event of any merger, acquisition, or transfer of judifree's business assets, user information may be transferred as part of those business assets. You will be notified in advance before your data becomes subject to a different privacy policy.

Our Guarantee: We never share your data with third-party advertisers, data brokers, or marketing companies without your explicit consent. This is an unwavering commitment in the judifree Privacy Policy.

5 Cookies & Tracking Technologies

Judifree uses cookies and similar tracking technologies to enhance your experience on the platform. The following are the types of cookies we use:

5.1 Types of Cookies

  • Essential cookies: Required for core platform functions such as login, session security, and navigation. These cookies cannot be disabled.
  • Performance cookies: Collect information on how you use the platform to help us improve speed and usability.
  • Functional cookies: Save your preferences such as language, display settings, and login details for your convenience.
  • Analytics cookies: Helping us understand aggregate, anonymized usage patterns for product improvement purposes.

5.2 Managing Your Cookies

You can control and manage cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of the judifree platform. Your cookie preferences are saved and respected for subsequent sessions.

6 Data Security

Judifree implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, modification, disclosure, or destruction.

6.1 Technical Security Measures

  • 256-bit SSL/TLS encryption for all data transmitted between your device and judifree servers
  • Encryption of sensitive data such as banking details and identity numbers in the database
  • Two-factor authentication (2FA) is available for all member accounts
  • 24/7 security monitoring with real-time threat detection systems
  • Multi-layer firewall and intrusion prevention system (IPS)
  • Regular penetration testing and independent security audits

6.2 Organisational Security Measures

  • Access to members' personal data is restricted solely to staff who require it for their specific duties
  • All staff undergo data protection training and are bound by confidentiality agreements
  • Documented and regularly tested security incident response procedures
Incident Reporting: In the event of any data breach affecting your information, judifree is committed to notifying you and the relevant authorities within 72 hours of the incident being identified, in line with industry best practices.

7 Data Retention Period

Judifree retains your personal information only for as long as necessary to fulfil the purposes set out in this Privacy Policy, or as required by Malaysian law.

  • Active account data: Retained for the duration your account is active and for an additional 7 years after account closure for legal compliance purposes
  • Transaction records: Retained for a minimum of 7 years in accordance with Malaysian financial legal requirements
  • KYC documents: Retained for 5 years after the business relationship ends
  • Security logs: Retained for 12 months for security forensic purposes
  • Support communication data: Retained for 3 years for historical reference and service continuity

Once the retention period has expired, your data will be securely deleted or anonymised beyond re-identification.

8 Your Rights Regarding Personal Data

Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding the personal data we hold about you:

Right to Access

Request a copy of all personal data we hold about you

Right to Rectification

Correct any inaccurate or incomplete personal data

Right to Erasure

Request deletion of your data where permitted by law

Right to Object

Object to the processing of your data for direct marketing purposes at any time

Right to Portability

Request your data in a structured, machine-readable format

Right to Restriction

Request restriction of your data processing in certain situations

To exercise any of the above rights, please contact our data protection team by email at [email protected]. We will process your request within 30 business days. In complex cases, we will notify you if additional time is required.

9 Children's Data

The judifree platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process personal information from anyone under the age of 18.

If we discover that personal data from a minor has been collected without valid parental or guardian consent, we will take immediate steps to delete that information and close the associated account. Parents or guardians who believe their child may have registered on judifree are asked to contact us immediately at [email protected].

10 Amendments to the Privacy Policy

Judifree reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or improvements in how we protect your information.

In the event of a significant amendment, we will notify you through:

  • In-platform notifications on judifree when you are logged in
  • Email to the address registered in your account
  • Update the "Last Updated" date found at the top of this document

Continued use of the judifree platform after amendments take effect constitutes acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

Recommendation: Bookmark this Privacy Policy page and review it whenever you receive an amendment notification from judifree. Understanding your privacy rights is the first step in protecting your personal information.

11 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how judifree handles your personal data, please contact our Data Protection Officer:

We are committed to responding to all privacy-related inquiries within 14 business days. For complaints requiring in-depth investigation, we will keep you updated on the progress within 30 days.

If you are not satisfied with our response, you have the right to submit a complaint to Department of Personal Data Protection (JPDP) Malaysia, which is a regulatory body under the Ministry of Communications.

Trusted & Secure Betting Platform

Your Privacy Is Protected. Join judifree With Confidence.

Your personal data is protected by the strongest encryption and a transparent privacy policy. Register a judifree account today and enjoy a safe, responsible, and enjoyable betting experience.

By registering, you acknowledge that you have read and understood the judifree Privacy Policy.

Bahasa Melayu